Your shop’s AI assistant that replies, sells and follows up — 24/7.
inbox-pilot answers every message on Messenger, Instagram, WhatsApp and your website. It understands photos and voice notes, takes orders, books appointments and hands tricky chats to your team.
Set up in 10 minutes · No credit card · 100 free AI credits
Nusrat Jahan
Messenger
eta ache? M size
How it works
From “hi” to delivered — handled.
The assistant guides every customer through the full journey, and pulls in your team only when it matters.
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1
Greeting
Welcomes every customer by name, any time of day.
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2
Preference
Asks what they’re looking for and suggests products.
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3
Photos
Sends product photos and answers about size, color and stock.
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4
Order
Collects details, adds delivery charge and confirms the total.
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5
Receipt
Shares an order summary right in the chat.
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6
Delivery
Sends courier tracking updates automatically.
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7
Review
Asks for a review once the parcel is delivered.
Human when needed
Complaints, discount requests or “can I talk to a person?” go straight to your team with the reason noted.
Take over with a dot
Type “.” in any chat and the AI steps back — for 30 minutes, a few hours, or for good.
Safe by design
Never invents prices or discounts, never reveals stock counts, never makes promises outside your policy.
Everything included
A complete sales desk, not just a chatbot
One inbox for every channel
Messenger, Instagram, WhatsApp, Facebook comments and website chat in one place. Customers waiting longest are always on top.
Understands photos
Customers send a screenshot — the AI finds the product by its code, the exact image, or how it looks, and shows the closest matches.
Understands voice notes
Voice messages are transcribed and answered in Bangla or English. Customers can even confirm orders by voice.
Takes orders end-to-end
Collects name, phone and address, adds the right delivery charge, confirms the total and creates the order for your team.
Couriers built in
Send parcels to Steadfast, Pathao, RedX or eCourier in one click. Tracking updates flow back and customers get notified.
Leads & follow-ups
Interested customers become leads automatically. Hot and warm chats get a friendly reminder before they go cold.
Bookings for services
Clinics, salons, coaching centers and travel agents: the AI asks your questions, takes the advance and books the slot.
Broadcasts
Announce offers to everyone who messaged in the last 23 hours — within Meta’s rules, with a test send first.
Knowledge base
Paste your policies, FAQs, syllabus or size charts. The AI answers from your own documents, never makes things up.
Team & roles
Invite your team, decide who sees which page and who can manage orders, money, or AI instructions.
Analytics
Messages handled, AI vs human, response time, peak hours, lead funnel, revenue, delivery and return rates.
App & Chrome extension
Install it on your phone for instant alerts, or keep it beside Meta Business Suite with the Chrome side panel.
Pricing
Free app. You choose how to pay for AI.
No monthly fee, no contract. Every feature is included for everyone.
Bring your own AI key
Already have an OpenAI, Claude, Gemini, OpenRouter, Groq or DeepSeek account?
Free
Pay your AI provider directly at cost.
- All features, unlimited team
- Pick any supported model
- Your key is stored encrypted
Pay-as-you-go credits
No keys, no setup. Top up credits and the AI just works.
From a few cents
per conversation · 100 free credits to start
- Pay only for replies the AI sends
- Itemized usage ledger
- Low-balance email before you run out
- Card, bKash, Nagad or bank transfer
Why not a regular chatbot?
| Old chatbots | inbox-pilot | |
|---|---|---|
| Conversation | Menu buttons, fixed answers | Understands what customers actually write |
| Photos & voice | Text only | Reads product photos and voice notes |
| Orders | Sends a link | Takes the order and tracks delivery |
| Memory | Forgets every time | Remembers the whole customer history |
| Hard questions | Customer gives up | Hands over to your team automatically |
Questions
Yes. Creating an account and using every feature is free. You only pay for AI usage — either directly to your AI provider with your own API key, or through our pay-as-you-go credits.
OpenAI, Anthropic Claude, Google Gemini, OpenRouter, Groq and DeepSeek. Paste your API key in the Agent desk, or use our credits and skip the setup.
No. It only quotes prices from your product list and only mentions offers you created. Discount requests, complaints and anything unusual are handed to your team.
Any time. Click “Take over” or simply type “.” in the chat. The AI stays quiet for as long as you choose, then picks up again.
Yes — Bangla, English, and Bangla written in English letters (“ki ki ache?”). You choose the reply language.
No. Connect Facebook in one click, upload your products as a spreadsheet, and go live in about 10 minutes.
More answers in the help center.
Never miss a customer message again.
Set up in about 10 minutes. Free to use — start with free AI credits.
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